Portal Home > Knowledgebase > FTP

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Article How do I create & access my secondary FTP accounts ?
Create your secondary FTP account via your control panel and then use these settings to login:...
Views: 7533
Article How do I create an FTP account for a user?
Follow these steps: Login to your control panel Under the FTP Tab (near bottom right...
Views: 6802
Article How do I setup Anonymous FTP ?
To log into your anonymous FTP account, you will need to connect to with...
Views: 7994
Article I am getting stuck trying to upload, what do I do?
We have seen erratic behavior with some users who were located behind some industry-standard...
Views: 6497
Article I uploaded a new version of a file, but I still get the old one?
There are several reasons for this problem to occur. First, and most commonly, the file is likely...
Views: 7382
Article I use another FTP product. Is it compliant with your servers?
In general, as long as the software package supports FTP, it will work without a glitch on our...
Views: 8660
Article I've uploaded my files but my site is not coming up in my browser?
When you FTP into your account, you will see 5 folders (tmp, mail, public_html, public_ftp and...
Views: 6345
Article What FTP software should I use and where do I get it?
We use and highly recommend CuteFTP from Globalscape, Inc., as it is very stable and highly...
Views: 6539
Article What is FTP?
Much like HTTP is a protocol for viewing web pages and sites, FTP (File Transfer Protocol) is a...
Views: 6936
Article Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your Web...
Views: 6845